Love the magnetic connection and that there are 3 attachments, so it works on all my gadgets!
Like everything about it! Works as promised and saves me time and space!
Took months to get it, after calling customer support twice and them telling me that basically it’ll get there when it gets there.
J'ai commandé via Facebook un cable lumineux.j'ai vu la pub, j'ai fais acheter. Je suis arrivée sur les câbles. proposition de prendre 1, 3 ou 5 câbles. je commande 3 câbles dont 1 gratuit. donc impossible de se tromper de câble.je reçois 3 câbles non lumineux. Le service client me fait comprendre que c'est moi qui ait fait l'erreur, ce qui impossible puisque je n'ai fait que suivre la publicité.
Il me propose de garder les 3 câbles et de m'offrir 5€. ou je renvoie la commande à mes frais. Hors c'est eux qui m'ont pas envoyé ma commande conforme.
Par contre une bonne réactivité du service client.
Bonjour Mag.
Nous sommes vraiment désolés d'apprendre les désagréments que vous avez rencontrés lors de votre récente commande. Il n'a jamais été dans notre intention de décevoir nos clients. Nous vous présentons nos sincères excuses pour toute confusion causée par la réception des mauvais câbles. Notre équipe s'efforce de fournir un service précis et ponctuel, et nous regrettons toute éventuelle incompréhension qui aurait pu survenir. Vos commentaires sont précieux, et nous les utiliserons pour améliorer nos processus afin d'assurer une meilleure expérience pour tous nos clients à l'avenir. Si nous pouvons vous aider davantage, n'hésitez pas à contacter notre équipe de support client.
I have had your cable since November / December and was very satisfied. Unfortunately, the magnet of the connector has now come on and I have to charge my mobile on the old way. Takes an infinitely long time🤨😥
I've even given one to friends.
Hello! We're sorry to hear about the issue you're experiencing with our cable. It's certainly not the level of quality we strive for. Please accept our apologies for any inconvenience this has caused you. We'd like to make things right for you. Could you please contact our customer support team at customersupport@statikco.com? We'll arrange to send you a replacement cable as soon as possible. We appreciate your support and patience.
Hello everyone, I have several products from this company and they are quite normal. I still use some successfully. But I bought STATIK® 360 PRO to charge my iPhone and transfer data in the car. And it was my mistake because they either work or not?!? I wrote to the support service about this and was asked to return the product. I live in Canada, in order to save time, I found a way for the STATIK® 360 PRO magnetic tips to work correctly, they need to be removed from time to time and reinstalled in the iPhone. I thought so! And this was my second mistake! Yes, I wrote to the support service that there is such a solution, I am using it successfully now. Then came the consequences: after two months of use, the magnetic tip broke in the iPhone itself, I carefully removed it and sent a photo with the question, what should I do next? To which they replied that they have no information about the fact that I bought STATIK® 360 PRO!?
since it takes a long time to wait for answers, and sometimes there is no response at all from the Statik support service, I am sending a photo of the problematic product STATIK® 360 PRO and the situation.
In my opinion, STATIK® 360 PRO is an incomplete product, the most negative assessment. Definitely not worth buying for an iPhone!
Hello Oleg. We're genuinely sorry to hear about the challenges you've encountered with the Statik 360 PRO cable and the inconvenience caused by the lack of timely support. Please accept our sincerest apologies for the frustration you've experienced.
We deeply value your feedback and take your concerns seriously. Rest assured, we are committed to resolving this issue promptly and ensuring your satisfaction. To address your concerns directly, one of our associates will be contacting you shortly to discuss the situation further and arrange for a replacement of the magnetic tips.
Your feedback is invaluable to us, and we appreciate the opportunity to make things right. Thank you for bringing this matter to our attention.
My replacement Mag Charger has arrived and works well. Thank you!!!
Hello Rita. We're delighted to hear that your replacement Mag Charger has arrived and is working! Thank you for updating us on your experience. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help!
They work well without a case on watch. It would be nice if they made an extended plug version. I will gladly update the review. If someone knows of them, please comment with information.
Hello Jorge. Thank you for your review and for sharing your suggestion with us! We're delighted to hear that our product works well for you. Your feedback about an extended plug version is much appreciated, and we'll certainly take it into consideration for future product development. We look forward to potentially offering an extended plug version in the future. If you have any further questions or suggestions, please feel free to reach out. We're here to help.
The magnets are very weak. I'm very disappointed. The tips are good it's the wire that is weak. What good is the hinge on the end of The Wire if the magnet isn't strong enough to stay on the phone.
Hello! Thank you for sharing your feedback with us. We're sorry to hear that you're disappointed with the strength of the magnets and the wire. Your satisfaction is important to us, and we'd like to assist you directly to address this issue. We will be reaching out to you shortly to gather more details and provide personalized assistance. Thank you for bringing this to our attention.
Not very satisfied with this product. There’s a magnet that holds the adapter in your phone however the adapter keeps losing connection with the cable. Very difficult to keep cable attached. Definitely won’t be buying more.
Hello Wendy. We're sorry to hear that you're not satisfied with our product. Your experience is important to us, and we'd like to assist you directly to address this issue. We will reach out to you shortly to gather more details and provide personalized assistance. Thank you for bringing this to our attention, and we appreciate your patience.
They are great cords, I highly recommend them
It’s works well, although, the magnet doesn’t seem to stick to the phone very well. It fell off a couple of times when I picked up the phone to just check the time of day! :-(
Hello Carl. Thank you for your feedback! We're glad to hear that the product is working well for you overall. Regarding the issue with the magnet not sticking securely to your phone, we suggest applying a bit more pressure when attaching it to ensure a stronger connection. Additionally, removing the phone case, if applicable, may also help improve the magnetic grip. We hope these suggestions help resolve the issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team via email.
Great product but doesn't charge your phone any quicker I'm disappointed
Hello! Thank you for your feedback. We're glad to hear that you found our product to be great. Regarding the charging speed, we recommend our Statik 360 Pro for fast charging needs. It's designed to provide quicker charging times while maintaining the convenience of our magnetic cables. If you have any further questions or need assistance, please feel free to reach out to us via email. We're here to help.
Thing broke in 2 days
Hello Karina. Thank you for sharing your feedback with us. If you encounter any issues with your charging cable or any other item, please don't hesitate to contact our customer support team via email. We're here to assist you, and we'll gladly arrange for a replacement to be sent your way.
I purchased two of these only to find out when they arrived that they are NOT Leather and I advised that they correct the description but they have not done this yet. It is good but not worth the price quoted. In the USA leather must be different to the UK. Our leather comes off animals.
Hello Andrew! Thank you for bringing this to our attention. We apologize for any confusion regarding the material of the Taskpad. According to the product description, the Taskpad is made of PU leather.We appreciate your feedback and will ensure that the product description is accurate and clear. We understand your concerns about the pricing, and we strive to offer products that provide excellent value for our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Wish they had stronger magnets! Otherwise, they could be quite handy.
Still waiting on a response of how to return the item, no reply from them after several emails.
Asked to return the item as it does not fit but no reply from Statik
Hello! We apologize for the oversight and any inconvenience caused by the lack of response regarding your return request. Ensuring your satisfaction is our priority, and we take your feedback seriously. To address this matter promptly, one of our team members will reach out to you directly to assist with your return process. We appreciate your patience and understanding as we work to resolve this issue for you.
Magnet disengaged too easily when the cord should spin/rotate instead
Great piece of kit only down side is when charging the Apple Watch it beeps roughly every 20seconds. Charges the phone really well.
Hello Roy. Thank you for your feedback! We're delighted to hear that you're pleased with our product's performance in charging your phone. Regarding the beeping issue while charging your Apple Watch, we apologize for any inconvenience this may have caused. We'll certainly look into this matter further to ensure a smoother charging experience for all our customers. If you have any further questions or concerns, please feel free to reach out to us via email. Your satisfaction is our top priority, and we appreciate your valuable feedback.
It's nice when they actually work, but this method of charging a device is still a bit sketchy. It works sometimes and then doesn't work when you really need it to. 2 stars; I would not recommend.
Hello! We appreciate your feedback and apologize for any inconvenience you've experienced with our charging method. Please remove the phone case and if you still experience intermitent charging issues, please contact our customer support team and we will replace the cable. Thank you for bringing this to our attention.
I like the whole purpose of this wire... especially the fact that it works. The only improvement I'd suggest is a stronger magnetic connection for the adapters, but still a product.
Hello Jonathan. Thank you for your feedback! We're delighted to hear that you appreciate the functionality of our cable and the purpose it serves. Your suggestion regarding a stronger magnetic connection for the adapters is duly noted, and we'll certainly take it into consideration for future improvements. We're committed to providing products that meet your needs, and we're glad to hear that you're satisfied overall. If you have any further suggestions or feedback, please feel free to share them with us. Thank you for choosing our product!
Broken
Hello! We're sorry to hear about your experience with the Snap N Charge. Ensuring the durability and effectiveness of our products is of utmost importance to us, and we apologize for any inconvenience this has caused you. To address this issue, we will review your order and replace the cable if necessary. Additionally, we would like to remind you that our products are covered by a one-year warranty. If you encounter any further issues within this period, please don't hesitate to reach out to us for assistance.