I purchased three of these and the Statik
Universal magnetic charger cable does not work for my phone. I have a Google 7 pro. I even took my case off to see if that would help and it didn't. No information about returning these that I cannot use. Thank you very much. Very disappointed.
I bought three and they worked good for about a week and then they stopped charging fast not worth the money don’t buy. Very disappointing 😞
Hello Jentry. We apologize for the inconvenience you've experienced with our cables. Your satisfaction is important to us, and we'd like to make things right. One of our team members will contact you directly to address this issue and find a solution. Additionally, please remember that our products are backed by a one-year warranty. If you encounter any issues within this period, please don't hesitate to reach out to us for assistance. We appreciate your feedback and the opportunity to improve our products and services.
Great product, charges well, easy to keep one cord for charging.
I received my cables 3ft and 6ft two weeks ago it was fast charging now it slow charges. Its very durable great product think for you buy.
Hello. Thank you for your feedback. It's uncommon for our cables to suddenly stop fast charging, and we apologize for any inconvenience this may have caused. We've attempted to contact you directly to further assess the situation. However, it seems that the email address provided may not exist. We kindly ask you to reach out to us directly via email at customersupport@statikco.com so that we can assist you further. Our team is committed to resolving any issues you may be experiencing with our product. Thank you for your understanding, and we look forward to hearing from you soon.
Awesome product other than taking a long time to receive
Hello Michael. Thank you for your feedback! We're thrilled to hear that you're enjoying our product. We apologize for any inconvenience caused by the longer-than-expected delivery time. Your satisfaction is important to us, and we're continuously working to improve our shipping processes to ensure faster delivery in the future. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Two out of the 4 don't work, gave one to my son and the boottom of three cord broke not very good quality if u ask me.
Hello Lisa! We apologize for the inconvenience you've experienced with our cables. Your satisfaction is important to us, and we'd like to make things right. One of our associates will contact you directly to assist with replacing the faulty cables. Thank you for bringing this to our attention.
I bought your kind of cables last year and, in my car, I cannot download datas with your cable.
Hello Serge. Thank you for your feedback. We'd like to clarify that our Statik 360 PRO cable is designed to transfer data, offering a seamless data transfer experience. Additionally, it provides a 100W output for efficient charging. If you have the Statik 360 PRO cable and are experiencing difficulties with data transfer, we encourage you to contact us directly at customersupport@statikco.com . Our team will be more than happy to assist you.
Still waiting to receive the replacement cables. I
Hello! We apologize for the delay in receiving your replacement cables. Rest assured, we are actively working on resolving this issue for you. One of our team members will be reaching out to you shortly to provide an update on the status of your replacement order. Thank you for your patience and understanding.
You can’t trust this company. I received an unsolicited e-mail offer for a charging cable “Buy one get one free” but that option never came up in the ordering process. A month later and I have yet to receive an anything free even though I bought two of the cables. Don’t trust Statik!!!!!
Hello Jonathan. We apologize for the inconvenience you've experienced and appreciate you bringing this matter to our attention. Rest assured, this is not the experience we want for our customers. One of our associates will be reaching out to you directly to ensure that you receive the correct cable that was included in the offer. We value your trust and aim to rectify this situation promptly. Thank you for your understanding.
Didn’t work
Hello Jilda. We're sorry to hear that you experienced issues with our product. Your satisfaction is our top priority, and we want to ensure that you have a positive experience with our products. One of our associates will reach out to you directly to assist you further and address any concerns you may have. Thank you for bringing this to our attention.
Love this item, if you want a nice charger get this. Would buy again .
Awesome works really great, nice purchase. Love it
when first using it, it was alr but very wobbly and not stable for it to work u have to get it a certain angle for it to work the best and after like 3 days the whole charging metal comes off with the charger port and when i plug my phone in it chargers for a sec then it stops
Hello Andrew. We're sorry to hear about the issues you've encountered with the Statik cable. This should not happen, and we apologize for any inconvenience caused. We'll be reaching out to you shortly to gather more information and discuss possible solutions, including a replacement if necessary. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue. Have a great day!
Excellent as always. Another perfect addition to my charging collection.
It gets stuck in port ..
Hello! We're sorry to hear about the issue you're facing with the cable. This should not happen, and we apologize for any inconvenience caused. We recommend trying to remove the phone case, as some cases may have a smaller charging port design, which can affect the fit of the magnetic tip. Removing the case may help ensure a proper connection. If you continue to experience difficulties, please don't hesitate to reach out to our customer support team for further assistance. Thank you for bringing this to our attention.
It is not able to use data from my Samsung monitor to my Samsung galaxys21ultra g5, like the usbc / usbc cable that came with the monitor
Hello. We're sorry to hear about the trouble you're experiencing with the data transfer functionality of our Statik PRO cable. The Statik PRO cable is designed to provide reliable data transfer, and we understand your frustration that it's not meeting your expectations. Please reach out to our customer support team, so we can further investigate this issue and assist you in finding a solution. Thank you for bringing this to our attention, and we appreciate your feedback.
Cord lights up but does not charge Mr iPhone 12.
Hello Suzijor. We apologize for the inconvenience you're experiencing with the cable. Please reach out to our customer support team at customersupport@statikco.com, and we will assist you with some recommendations or replace the cable if necessary. Thank you for bringing this to our attention, and we appreciate your patience.
Didn’t like the quality. Not worth spending $25 for this Chinese product.
Hello Ramakrishna. We're sorry to learn that our product didn't meet your expectations regarding quality. We aim to deliver high-quality items at a reasonable price point and deeply value your feedback. Please note that we offer a one-year warranty covering any charging or breakage issues under normal wear. Our team is here to assist you further and address any concerns you may have. Please don't hesitate to reach out to our customer support team at your convenience. Have a great day!
Just what I was looking for! Now I don't have to worry about my phone dying on the road or finding an unsecured charging station.
Hello! Thank you so much for your glowing review. We're thrilled to hear that our product has met your needs and provided you with peace of mind on the road. If you ever have any questions or need further assistance, feel free to reach out to us via email. Have a great day!
I haven't received it yet, I ordered it almost 2 months ago
Hello William. We apologize for the delay in receiving your order. This is certainly not the experience we want you to have. We take such matters seriously and will address this promptly. One of our associates will reach out to you directly to assist in resolving this issue. Thank you for bringing this to our attention.
I haven't received it yet, I ordered it for almost 2 months ago
Hello William. We're truly sorry for the delay in receiving your order. This is certainly not the experience we aim to provide. It's unusual for a delivery to take that long, and we understand your frustration. We'll reach out to you directly to investigate this issue and ensure that your order is resolved as soon as possible. Thank you for bringing this to our attention, and we appreciate your patience.
Do like them at all magnets not strong enough have to keep reattaching. You can use them with some cases either they won’t attach you take off the cover. To me a big waste of money. Is that it buy one get one free.
Hello ! We're sorry to hear about your experience with the GloBright cable. It's disappointing that the magnets aren't meeting your expectations and that you're having trouble keeping them attached, especially with certain phone cases. We understand your frustration and take your feedback seriously. Your satisfaction is important to us, and we'd like to assist you further. Please reach out to our customer support team via email so we can address your concerns and explore potential solutions. Thank you for bringing this to our attention.
I really like the concept. However, the magnet is very weak and disconnects easily, and it charges slow. I have the right adapter.
Hello ! Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered with the magnet disconnecting easily and the slow charging. This is not a common occurrence with our product, and we understand your frustration. To address these issues directly, one of our team members will reach out to you shortly to gather more details and assist you further.