TsumoCharge®

These cables only last about 2mos.before the connectors short out and make charging sporadic or impossible. I've had it happen to 2 of the 3 I ordered. You contact them and get an automatic,generic response. They could do better!

Great product

10 months ago I purchased the Tsumocharge cable. It was a great product and performed well for about 2 months when the connection at the device port lost its connection. I went to Statikco support and that’s when the misery began. I gave them video, pictures, and order information which generated canned emails that promised immediate response to the issue. I didn’t hear anything for weeks and I replied to the support email, resubmitted the problem several times, and failed to get Statikco’s attention for several months. BUT eventually they did send a replacement cable in April of 2024. In July the same problem happened and I began contacting Statikco support again in August of 2024 of the issue with the replacement cable (I had backup cables so there was no rush to get a replacement). I have subsequently resubmitted the request, emailed support many times and have received NO RESPONSE. If there was a phone number for support, I would call them. I’m beginning to think that there is no support for this product or that Statikco has blocked my email. I do have a positive interaction with Statikco though. I purchased their 360 cables with the magnetic tips and it has preformed extremely well. That is the ONLY positive interaction I have had with this company in the past year. Their customer service is THE WORST I HAVE EVER EXPERIENCED.

I never got the item delivered and they are marked as delivered. There is no one responding to my emails. And there is no phone number for customer support. I am reaching out to my credit card company to report fraud.

Charges so fast